WORK EXPERIENCE

Customer Engineer

  • Python
  • Objective-C
  • Java
  • Ruby
  • Getting/manipulating data from internal sources as well as writing automation tools
  • Development - troubleshooting/resolving bugs in UA products, creating tools
  • Diagnostics - pinpointing service issues, troubleshooting service degradation

Technical Support Engineer

  • Python
  • Objective-C
  • Java
  • Bash Scripting
  • Ruby
  • Scala
  • Fixed numerous customer applications on all platforms (iOS, Android, Windows, BB, Amazon)
  • Implementation, debugging issues, and customizing Urban Airship's integration
  • Created and distributed automation scripts for easier access and readability for log files
  • Lead customer interactions for security related issues and reports
  • Implemented SSO workflow for support ticketing system and our Dashboard

QA Test Engineer

  • Java
  • Objective-C
  • Android
  • iOS
  • JS / Phonegap
  • Customized and tested apps based on customer's request
  • Deployed over 30 mobile applications to both iOS and Android
  • Used Jira to track customer issues and requests
  • Created automated testing and release solutions to speed up the process up

Web Developer II

  • Java
  • HTML
  • CSS
  • Maven
  • Worked directly with the Marketing teams to determine best UX/UI practices
  • Intermediate voice between Marketing team and the back-end team to implement and track changes
  • Assisted in prioritizing security issues from evaluations

Freelance Web Developer

  • Wordpress
  • HTML
  • CSS
  • PHP & Javascript
  • Created, maintained, and updated multiple websites for various clients
  • Worked directly with clients to determine the best UX/UI for their clients

Interactive Developer

  • Wordpress
  • HTML
  • CSS
  • PHP & Javascript
  • Magento
  • LAMP Stack with Magneto and Wordpress frameworks
  • Edited and added features to various websites including Easton.com and BellHelmets.com to better ease of use
  • Improved overall UX/UI for the quickest interactions with customers

Web Developer

  • Wordpress
  • HTML
  • CSS
  • PHP & Javascript
  • Twitter Bootstrap
  • Digital Field Scholarship / geolocation based posts
  • Modified and edited PHP and jQuery plugins for the Wordpress environment
  • Tested & implemented responsive HTML5 themes

Intern

  • Obj-C
  • Git
  • SCRUM Methodology
  • Phonegap / jQuery
  • Integrated Urban Airship’s Push Library with PhoneGap
  • Experience in version control using Github
  • Used SCRUM management to analyze, design, develop, test, &, document the plugin
  • https://github.com/urbanairship/phonegap-ua-push

Eduction

BA in Computer Science & Mathematics

  • Discrete Mathematics
  • Calculus I - III
  • Computer Networks
  • Computer Graphics
  • Computer Science I - II
  • Algorithm Design and Analysis
  • Computer Security
  • Mobile App Development
  • Varsity Basketball Team
  • Participant in

AA Focus in Mechanical Engineering

  • Engineering Physics I - III
  • Varsity Basketball Team & Team Captain